The Soundshield Wireless™- headset is the world's first wireless headset designed exclusively for call centers. With a large and intuitive color touch screen, it gives call center agents access to all essential call controls right at their fingertips and has the longest talk time of any wireless headset - more than 13 hours. This removes the need for changing or recharging batteries during call center shifts. It also provides easy touch pairing, giving team leaders and managers ready access to agent call conversations for coaching or training purposes. The Soundshield Wireless™ headset uses Polaris' patented Sonaron™ software, which provides outstanding intelligibility of HD wideband audio, as well as total Shriek Rejection™, which protects users from acoustic shock injury. It also features effortless desk-phone / PC switching, perfect for call centers running online training programs and those with softphone capabilities. This plug and play solution assures that the Soundshield Wireless™ headset is compatible with all host telephone handsets. It is the most user-friendly yet sophisticated wireless headset available for call centers.