This copier/printer/scanner is designed for public environments such as schools, universities or libraries. The design enables scanning without loss of information or damage to fragile books, as pages can be placed fully flat on the glass. Users can easily combine several scans in one document and convert them into Word or PDF files. Thanks to the Océ Pocketmailbox it is possible to scan and print directly to and from a USB stick, enhancing walk-up usability. The challenge was to create both a reliable and an inviting design, to reduce anxiety feelings that novice users often experience. This printer meets the toughest environmental standards.