Poor manual hygiene among hospital employees is responsible for an estimated 1.2 million infections per day worldwide. The innovative Hand-in-Scan scanner measures and improves hand disinfection practices among hospital staff. Yet, the technology for reducing hospital infections is just half of the story. Supercharge also applied the power of service design to solve the challenge of motivating hospital staff to use the scanner as a training device to build proper hand hygiene habits. The scanner is fitted with a comprehensive training framework, helping hospitals fight avoidable infections and save lives.